Medical Assistant/Medical Secretary

Steward Health Care System LLC ("Steward") is a fully integrated, physician-led national health care services organization committed to providing the highest quality of care in the most cost-efficient manner in the communities where out patents live. Steward - the largest privately held health care company in the U.S. - owns and operations 35 community hospitals across nine states, serves over 1,000 distinct communities and employs approximately 40,000 health care professionals. In addition to our hospitals, the Steward provider network includes 4,800 providers, 25 urgent care centers, 87 preferred skilled nursing facilities, substantial behavioral health offerings, over 7,300 hospital beds under management, and approximately 1.5 million full risk covered lies through the company's managed care and health insurance services. The total number of paneled lives within Steward's integrated care network is projected to reach 3 million in 2018.
Steward Medical Group (SMG), Inc. is Steward's multi-specialty group practice with over 4,500 employees including over 1,800 physicians and advanced practitioners. SMG operates approximately 450 practice locations throughout Massachusetts, Southern New Hampshire, Rhode Island, New Jersey, Pennsylvania, Ohio, Florida, Utah, Arizona, Texas, Louisiana and Arkansas, and provides more than 4 million patient encounters per year.
Job Summary:
The position is a member of the health care team who functions in a dual role, providing administrative as well as clinical support to ensure quality care to patients and the smooth day-to-day operation of the physician practice. Duties will include, but are not limited to, medical assistant duties, answering telephones, making appointments, verifying patient demographic and health insurance information, coordinating billing and referral processes, assembling patient charts, scheduling, data entry and filing.
Medical Assistant Functions:
Takes vital signs
Prepares the patient, equipment and instruments
Chaperones female patients as needed
Reports significant observations and patient problems to appropriate care givers
Cleans instruments and equipment, as needed
Provides and maintains supplies, equipment and linen for clinical areas
Medical Secretary Functions:
Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member and received the information. Provides routine information to callers
Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.)
Schedules patients' appointments and appropriate testing for patients as directed. Facilitates admissions to hospital
Verifies information from patients including demographic and health insurance information
Prepares documents for billing physician encounters; enters data, ensures that referrals are received, etc.
Provides administrative support for physician. Prepares correspondence, forms and other documents are requested. Enters information into the computer system. Transcribes dictation of a highly confidential nature
Organizes and updates files, charts, and records
Responsible for stocking of supplies and assists in ordering supplies
Education from approved medical assistant program or equivalent
High School Diploma or equivalent
2 to 3 years of experience as a Medical Assistant preferred
The ability to perform medical secretary duties
Experience with electronic medical record strongly preferred (Athena a plus)
Experience with Microsoft Office, Word, Excel and Outlook
Some travel required within the market

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