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Senior Product Manager, Educational Products

Harvard Business Publishing's Higher Education division serves students and educators by adding dynamic, real-life perspectives on management to undergraduate, masters and executive education programs. Through training seminars, course planning tools and direct delivery of digital materials, we offer educators resources to support participant-centered learning. The Higher Education division continues to actively evolve its portfolio of learning materials, offering over 40,000 cases, articles, online courses and simulations developed at Harvard Business School and other world class institutions.   The Senior Product Manager is a key member of a newly formed high-performing team accountable for a portfolio of educational products used globally by business students and educators. Reporting to the Product Management Director for Educational Products, the Senior Product Manager is a strong individual contributor role that collaborates with colleagues across Higher Education and HBP to manage a suite of existing and new educational offerings including case studies, simulations, and foundational materials. In addition to collaborating with the Product Management Director on portfolio activities, the Senior Product Manager will be responsible for defining and managing multiple product lines across the product life cycle, including ideation, development, launch, support, and maintenance. The Senior Product Manager will be responsible for key activities such as identifying market needs for new products and revisions, participating in the customer feedback process, building and defending business cases for new products to senior leadership, and managing ongoing product performance.  He/she will provide input into go-to-market strategies, ongoing sales enablement, and tactical day-to-day product operations, as well as manage contractors and consultants as needed.   This senior level role must work effectively within the Higher Education division and across the organization to drive innovation and growth for the business. We seek a candidate who can model product leadership for junior product managers and foster product innovation and curiosity within the team.  Successful candidates in this role will have make significant impact on a diverse and growing portfolio.     KEY RESPONSIBILITIES   STRATEGY o             Develop and execute product line strategy for assigned product lines and make significant contributions to the overall portfolio strategy o             Work closely with Product Development to communicate product strategy and ensure that departments remain aligned on product strategy o             In partnership with Product Marketing, track emerging trends and identify areas for further analysis and experimentation o             Take a leadership role in understanding the evolving go-to-market strategy for the business in order to facilitate alignment with product and portfolio strategy   NEW PRODUCT DEVELOPMENT o             Partner extensively with Product Development, Marketing, and Technology to provide direction and prioritization throughout the development lifecycle o             Build mechanisms for gathering user feedback and ensure insights guide product decisions o             Work closely with Product Marketing to ensure organizational readiness for sales and support of new products   PRODUCT OWNERSHIP o             Serve as a subject matter expert on multiple product lines from a functional, financial and strategic perspective o             Lead cross-functional business planning and stakeholder updates for multiple product lines o             In collaboration with Product Marketing and Finance & Strategy teams, identify, track, and communicate key performance metrics to senior leadership in order to guide strategic business decisions o             Regularly update competitive product research, with a particular focus on emerging substitutes in a rapidly changing educational market   RESEARCH & EXPERIMENTATION o             Proactively keep abreast of market trends and innovations in business education o             Identify and lead experiments to identify new solutions to customer problems o             Champion a "test and learn" mindset throughout the organization     KEY ATTRIBUTES o             A strategic mindset paired with strong execution skills o             Demonstrated business acumen, relationship-orientation, and customer-focus o             Able to work collaboratively and develop trusted relationships across product management, product development, marketing and engineering to produce results within desired timelines, scope, and budget o             Excellent interpersonal, organizational, communication, presentation and writing skills o             Passionate about constant improvement and designing high-quality user experiences o             Data and results oriented, using facts and analytics to drive decisions in a highly matrixed environment  o             Acts with enthusiasm, resilience, and a "can do" attitude o             Advocate for raising the bar when it comes to product decisions and product implementations o             Thinks out-of-the-box to bypass technical limitations or complexity, or improve speed to market   EXPERIENCE o             7+ years of product management experience working on digital or educational products (or significant experience in roles with equivalent responsibilities) o             Thorough understanding of the product life cycle, from concept to design, development, deployment, optimization and maintenance o             Experience building and defending business cases as well as managing product lines and budgets o             Strong proficiency using Excel to analyze and communicate product performance to stakeholders (samples may be requested) o             Experience in gathering and analyzing user feedback through a variety of research channels (interviews, surveys, observation, etc.) o             Experience and motivation to work in a high growth, high change environment o             Fundamental project management skills and competency o             MBA or familiarity with business education a plus o             International experience or foreign language fluency a plus JO-1812-1364
Salary Range: NA
Minimum Qualification
8 - 10 years

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